Terms of sale: OrthoXcel Portfolio Pathway Evidence Tool
Last updated: 14 November 2026
1. Who we are
1.1 The Portfolio Pathway Evidence Tool ("the tool") at cesr.orthoxcel.co.uk is provided by OrthoXcel (Mr Mohamed Hashem), 22 Opal Court, Slough, SL3 6LZ, United Kingdom ("we", "us"). 1.2 Contact: Contact@OrthoXcel.co.uk. We aim to reply within 3 working days. 1.3 These terms apply when you buy anything on the tool. Please read them, with our Refund and cancellation policy, Disclaimer and Privacy notice, before you pay. You accept them when you tick the box before payment. They form the contract between you and us.
2. What we sell
| Product | Price | What you get |
|---|---|---|
| Evidence tool, T&O edition | £149 (launch price; standard price £199) | Full use of the tool for 12 months from payment |
| Tool renewal | £49 | A further 12 months of full use |
| Recordings library | £129 | Access to the recordings library for 12 months from payment (see 2.3) |
| Complete bundle | £349 | The tool and the recordings library for 12 months, plus one one-hour 1:1 mentoring session |
| 1:1 mentoring, one hour | £120 | One one-hour online mentoring session, to be used within 12 months |
| 1:1 mentoring, three hours | £320 | Three one-hour online mentoring sessions, to be used within 12 months |
2.1 Prices are the full amount you pay. OrthoXcel is not registered for VAT, so no VAT is charged. 2.2 A promotion code, where we offer one, applies only to the product named with it, cannot be exchanged for cash and can be withdrawn at any time. It does not affect purchases already made. 2.3 The recordings library contains the recorded sessions of an OrthoXcel Portfolio Pathway course. At first, we provide it by sharing a Google Drive folder of the recordings with the Google account email you give us, within 2 working days of payment. The recordings are being edited and organised; when the edited library opens inside the tool, your access moves there for the rest of your 12 months. We remove your access to the shared folder when your 12 months end. You must not download, copy, share or record the recordings. 2.4 The tool covers trauma and orthopaedics only.
3. Your account
3.1 You need an account to buy. Your account and access are for you alone; you must not share your sign-in details or the content of the tool. 3.2 You must be 18 or over and give a true email address. 3.3 You are responsible for keeping your password safe. Tell us at once if you think someone else has used your account.
4. Payment
4.1 Payments are taken by Stripe. We never see or store your card details. 4.2 The contract is formed when Stripe confirms your payment. Access to the tool starts straight away and we confirm it on screen; Stripe emails you a receipt.
5. How long access lasts
5.1 Access lasts 12 months from the date of payment. A renewal adds 12 months to the end of your current access, or to the date of renewal if your access has already ended. 5.2 When access ends, your progress stops: your account becomes read-only. You can still sign in and see your progress, but you cannot change it until you renew. 5.3 We keep your progress for 24 months after your access ends so you can renew without losing work, then delete it. We will email you one month before we do.
6. Mentoring sessions
6.1 Mentoring hours (bought on their own or included in the bundle) are held online by video call (Google Meet). Book each session from your dashboard, at least 72 hours ahead, within 12 months of purchase; hours not used by then lapse. Buying mentoring does not include use of the tool. 6.2 You can move or cancel a booked session free of charge up to 48 hours before it starts. If you give less notice or do not attend, the session counts as used. 6.3 Mentoring is educational guidance on preparing a Portfolio Pathway application. It is not a review by, or on behalf of, the GMC or any college.
7. Your Google Drive
7.1 The tool can create folders in your own Google Drive and link files you choose. Your files stay in your Drive; we store only each file's name, link and date. See the Privacy notice. 7.2 You are responsible for the files you keep and for redacting patient and third-party details as the GMC requires. Do not type patient-identifiable information into the tool's notes.
8. Acceptable use
You must not copy, resell, publish or share the tool's content (including the evidence list, tips and checklists), try to break or overload the tool, or use it for anything unlawful. We may suspend an account that breaks this clause; if we do so without good reason, we will refund the unused part of your access.
9. Our content and changes
9.1 The tool's content belongs to OrthoXcel. You may use it for your own application only. 9.2 We update the content when the GMC guidance changes or we learn something useful. We may change how the tool looks or works, but we will not remove its main features during your paid access without offering a pro-rata refund. 9.3 The tool is an aid to organising evidence. Please read our Disclaimer: we do not guarantee any outcome.
10. If something goes wrong
10.1 We will provide the tool with reasonable care and skill. As digital content it must be of satisfactory quality, fit for purpose and as described. If it is not, tell us and we will fix it; if we cannot fix it in a reasonable time, you are entitled to a refund in line with your legal rights. 10.2 We aim to keep the tool available but cannot promise it will never be interrupted, for example for maintenance or problems with our providers. 10.3 We are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for loss that was not foreseeable, for business losses, or for the outcome of your application. 10.4 Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited by law. Your statutory rights are not affected.
11. Cancelling and refunds
11.1 Access to the tool, renewals and the recordings library starts as soon as you pay. Before paying, you ask for immediate access and acknowledge that you then lose your 14-day right to cancel; we confirm this by email. There are no refunds for a change of mind once access has started. 11.2 Mentoring hours you have not used can be cancelled within 14 days of payment. 11.3 The details are in our Refund and cancellation policy, which forms part of these terms. Your legal rights if the tool is faulty are not affected.
12. Complaints
Email Contact@OrthoXcel.co.uk. We aim to resolve complaints within 14 days.
13. Changes to these terms
We may update these terms. The version in force when you paid applies to that purchase.
14. Law
These terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in your local courts.